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I’ve always
loved scented candles. They help create a cozy atmosphere. They
give you a relaxed feeling. And - most importantly - they make your
home smell wonderful! So, naturally, I was excited when I was approached
to rewrite the index (front) page for an online retailer who made
specialty, soy-scented candles.
The goals of
the copywriting rewrite were to increase sales and improve search
engine positioning for the terms the client selected. The copy definitely
needed some work. It wasn’t “bad,” but it had
one major thing holding it back. The copy violated one of the primary
rules of copywriting. “It’s not about you… it’s
about them.”
An additional
problem was that the information - while definitely necessary -
was presented as more of a list of nuts and bolts. It needed a boost
to create a “feeling” about the candles for sale.
The
Problem
As you can see from the original version, http://www.copywritingcourse.com/IlluminousTimes-BEFORE.doc,
the copy either focused on the company or the candles. Very little
of the copy focused on the customer.
Another element
that was “off” in the copy was the lack of experience.
Site owner Dan Fehn had some fabulous research data about scented-candle
buyers; however, he did not know to include that information when
writing.
Lastly, while
Illuminous Times had fairly good search engine rankings, there was
room for improvement.
The
Solution
The data I received included the following information from the
National Candle Association.
1. Candle
industry research indicates that the most important factors affecting
candle sales are scent, color, cost, and shape. Fragrance is by
far the most important characteristic, with three-fourths of candle
purchasers saying it is "extremely important" or "very
important" in their selection of a candle for the home.
2. Candle
manufacturers' surveys show that 96% of all candles purchased
are bought by women.
3. Nine out
of ten candle users say they use candles to make a room feel comfortable
or cozy.
This was the
basis for the copywriting makeover. As a scented-candle lover myself,
I knew for a fact what women wanted from candles. I understood the
candle buying experience and played on that knowledge to create
copy that “romanced” the site visitor and increased
the desire to buy.
The search engine
optimization (SEO) aspect of the copy came easily. The keyphrases
flowed naturally as I created the copy so my primary goal was to
use these phrases in power positions (like the headline and sub-heads).
I’d also place them as often as I could without making the
copy sound stiff or forced.
The
Rewrite
You can view the new copy here (http://www.copywritingcourse.com/illuminoustimes-current.pdf).
As you can see, the new version immediately begins to entice the
site visitor. Everything she wants from a scented candle is laid
out before her… and some things she might not have known she
wanted.
I began to pique
interest in soy candles (as opposed to traditional wax candles found
in stores) by immediately outlining the advantages soy candles offer.
From there I played on the fragrance (the most important characteristic
according to the National Candle Association).
I led the customers
through a mental tour of their homes - lighting candles for a special
dinner, enjoying the glow as they snuggled with a good book, and
having the unmistakable fragrances only soy candles offer wafting
through their homes.
A final keyphrase-rich
benefits list of why soy candles are superior to traditional wax
candles and an emotional call-to-action wrapped up the copy.
The
Results
I think the results of the copywriting makeover are best stated
by Dan himself.
"Thank
you! Sales have increased even before the holiday season, and my
rankings have improved, too. Right now I am #1 for one term (previously
ranked at #4), and I'm at #7 for the other... a huge jump up from
#17!"
So, as you can
see, taking the focus off the product or company and putting it
where it should be (on the customer) makes a tremendous difference.
Sales naturally increase when the customer feels he/she is the reason
for your existence. Take some time now to look back over your copy.
Is it company focused? If so, learning to write specifically for
your customers can turn your sales around almost immediately.
Which words
make *your* customers buy? Let Karon show you. Boost your sales
and your search engine positioning by learning to write strategically
created copy that hits a nerve and makes the sale. Get the details
now at http://www.copywritingcourse.com.
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