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I do site reviews.
Needless to say, I see a lot of Web copy. One thing that always
befuddles me is the lack of focus many site pages have. It's as
if the writer assumes the site visitor will read the copy and automatically
know what to do next. The fact is you have to know what action you
want visitors to take before you get them to take that action. That
means knowing what the preferred action you want visitors to take
is, before you write the copy.
Think
About It
Before you pen
one word (for the Web or any other marketing medium), stop and think.
"After reading this copy, what - specifically - do I want my
site visitors to do?" Maybe you want them to click deeper into
the site. Perhaps you want them to buy right then and there. It
could be that you'd like them to call to discuss your product or
service. Make a donation. Subscribe. Download. There are thousands
of possible actions. Give some consideration to the question above
and choose the action you most want your visitors to take.
Signposts
Point the Way
The next step
is to include signposts along the way so your visitors understand
what they're supposed to do once they've read your copy. Leaving
verbal clues helps prepare your visitors to take action once the
time comes.
For instance,
if you run a software site that offers a free trial download, you
can prepare your visitors to get the trial version all throughout
your copy by mentioning "free download" or "free
trial." Your copy might read:
Email Lock
software allows you to send emails and attachments securely through
encrypted channels. With the free download, you'll discover just
how easy it is to protect your messages and attachments from spying
eyes. It's ultra-easy to use. You'll send emails just as you always
have, and your recipients won't know anything has changed, either.
The free trial version is fully functional and allows you to experience
all the flexibility and simplicity of sending safe and encrypted
emails and attachments.
What's happening
as your site visitors read? They see phrases like, "With the
free download, you'll discover…" OK, where's the download
button? Then they read, "The free trial version is fully functional…"
Wonderful! I want it! How do I download the free trial?
They begin looking
for ways to take the action you want them to take. So tell them
how!
Ready?
And… Action!
Your job is
just like a movie director's job. The director has to motivate and
encourage his actors. He tells them why their characters are so
important to the film. The director helps the actors understand
the emotions involved with the parts they are playing. Then, once
he has them all primed, he calls for action.
That's what
you should do in your copy. Guide your visitors. Lead and nudge
them in the right direction. Show them signposts that point to the
action you want them to take. Then call for them to take that action.
Once you give
your copy focus, once you define a goal for the copy and an action
for your visitors, you'll find it easier to write copy that converts.
Karon Thackston
is a veteran copywriting pro who specializes in SEO copy. If your
copy isn't getting results, let Karon teach you how to write SEO
copy that impresses the engines and your visitors at http://www.copywritingcourse.com.
Be sure to check out Karon’s latest ebook “How To Increase
Keyword Saturation (Without Destroying the Flow of Your Copy)”
at http://www.copywritingcourse.com/keyword.
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