I’ve seen it all over the ‘Net lately.  Website owners that resell products or services are completely missing the point and they are losing sales as a result.  What’s their tragic error?  Strictly promoting the company they resell for and neglecting themselves.

For instance, when doing a copywriting review for a client who is a reseller for a notable home security company, I noticed the copy only addressed the security company and not the reseller.  Then, when reading a case study on Marketing Experiments (one of my favorite sites!), I saw the same thing.  A reseller of knives only had copy that dealt with that particular brand of knives.  There was nothing about the reseller.

“Why is this important?” you might ask.  Because I - as a customer - need help to decide which reseller to buy from.  Yes, the entire collection of knives your online store carries might be a duplicate of the knives another reseller stocks, but that still leaves a very important question for the shopper.  “Why should I buy from your site instead of the 962 other authorized Swiss Army Knife resellers online?”

Do you have a good answer?  If not, you’d better come up with one and quick!

In my previously written article, Making It Easy for Customers to Choose You,  I give several ideas for developing differentiating factors for your company.

Before you get lost in a sea of click-happy surfers, take some time to figure out why you are different and/or better than the competition.  Then make that perfectly clear in your copy so your visitors will have an easy time identifying you as the perfect place to buy.

Copy not converting or ranking like it should? Learn to write exceptional, natural-sounding SEO copy when you take Karon’s self-paced copywriting course.  Get details at http://www.copywritingcourse.com.

I read every day, all day long so anything I can do to help me finish faster is considered a blessing.  That’s why an infomercial caught my attention the other day.  It was for a software program designed to help you read faster and comprehend better.  It was just $14.95.  “Good deal!” I thought.  I was in the middle of cooking dinner so I jotted down the URL and 800 number.

When I had a break, I visited www.eyeq.tv to check out the offer.  Just as was repeated over and over on the infomercial, the website posted a free 30-day trial and a price of $14.95.  I noticed immediately that the site was not secure so I wasn’t about to enter my personal information or credit card details.  I looked around the page to see what else I could find before calling.  That’s when I saw it.  In little, tiny print.

“After 30-days, will have just 3-easy payments of $83.33 per month.”

Oh give me a break!  I fully understand the principle of breaking down a price so it seems more manageable, but nothing - I repeat nothing - on the TV spot said anything about additional payments. In fact, unless you looked closely at the web page, you wouldn’t have noticed the 3 payments of $83.33 there either.

In my opinion, this is what gives advertising a bad name.

If you claim your price is $14.95 then sell the product for $14.95.  If the product sells for 3 payments of $83.33 then say that’s what the cost is.  Trying to trick people is just a juvenile antic that causes elevated rates of return, excessive credit card charge backs and bad reviews.

If tricking them is the only way you can get people to buy your product or service, you need to close your doors today.

By Karon Thackston © 2008

From the early days of search engine optimization, keywords and content have always been vital to achieving your goals. Starting back in the days when we used to shove every slightly relevant keyword into our META tags, it has been obvious that search engines love text. The more complex and sophisticated the engines have gotten over the years, the more complex and sophisticated many writers have gotten with their search engine copywriting.

Supposed formulas, saturation levels, and other mysterious concoctions have been developed to help us outsmart the engines. What we should have been doing all along was writing for the visitor first and the engines second. Why? Because creating a site that’s loved by visitors has become a prime factor in linking, ranking, and marketing as a whole. And now it has become vital to search engine copywriting. Especially now as the engines are making great strides with more personalized and efficient searches (such as semantic search).

The ironic thing is, as the search engines get more complex the “formula” for SEO copywriting is getting simpler and simpler.

Write Naturally

Rather than working yourself into a tizzy about how many keyphrases go where and what percentage of your words are keyphrases… relax. As SEO gets more advanced your copywriting plan needs to get more elementary.

Are keyphrases being shoved in wherever possible? Does the copy sound fake, unnatural, and stiff? Then you haven’t done your job as an SEO copywriter.

Want an example of unnatural copy? Take a look at this lovely piece I found while surfing just the other day. (I’ve replaced the keyphrases used in the original copy with the word “wherever” so as not to embarrass the site owner.)

Wherever Holiday Rentals

Holiday rentals in Wherever for holidays in Wherever

Wherever holiday rentals directly from the owners. Rent a holiday villa in Wherever or perhaps a 2-6 bedroom apartment in Wherever. Wherever vacation rentals for holidays in Wherever are easily located by searching the Wherever Holiday website. Wherever Holiday Rentals offer holiday apartments in Wherever and holiday villas.

Find accommodation in Wherever by clicking on the Wherever map or the active links. You will then see holiday rental apartments, villas and townhouses in stunning Wherever accommodation.

Let’s suppose someone walked into your brick and mortar travel agency and asked for help. You would most likely ask what the person was looking for. They would reply, “Holiday rentals in Wherever. What can you show me?” Would you honestly take off on the spiel above? Can you see yourself talking to a real client face-to-face and saying, “We offer Wherever holiday rentals in Wherever and can find you many apartments, villas, and houses in Wherever”? I don’t think so.

Who Cares?

Writing using natural language has always been important to your visitors. If your site sounds silly due to over use of keyphrases, you lower yourself in the view of your prospective clients. You want to make sure your visitors are smiling and not rolling their eyes after they read your copy. Otherwise you greatly reduce the chance of making sales.

Now that the engines are becoming more and more sensitive to natural language when dealing with copywriting, this element is going to become very important for another reason… rankings. To write in a natural-sounding way and still incorporate keyphrases, you’ve got to have some clever tactics up your sleeve.

Tips for Writing in Natural Language

1) Vary your keywords/phrases. For example, if a keyphrase you particularly want to target is “14k gold jewelry” also consider researching keyphrases like “14k gold watches” or “gold wedding bands” or others along those lines. This will give you a variety of phrases within your copy.

2) Read it out loud. When you read your copy out loud you’ll get a better sense of whether it sounds unnatural. If you wouldn’t say, “We make 14k gold jewelry and have made 14k gold jewelry for 10 years. If you need 14k gold jewelry just view our 14k gold jewelry catalog” out loud then don’t put it in your copy, either.

3) Break up keyphrases. As searchers get more knowledgeable about finding what they want in the engines, they use longer and longer search queries some of which just don’t make any sense. For instance, I recently had to use the phrase “real estate Pittsburg downtown.” Since this search string was not easily worked in as that exact phrase, I broke it up. One sentence I used it in read, “When looking for commercial real estate in Pittsburg check the downtown listings first for exceptional locations and prices.” The words are still in the same order with minor breaks in between. When you can’t use a phrase “as is,” this is a very viable alternative.

The closer you can get to writing in natural language, the better off you’ll be. It only makes sense to create a site now that will last through the long haul. Especially when that site will have a better chance of favorably appealing to the engines and your visitors.

Karon Thackston is author of “Writing With Keywords” a keyword copywriting ebook with 11 clever tactics for writing more natural SEO copy with a perfect balance of keywords and natural language at http://www.writingwithkeywords.com.

By Karon Thackston © 2008, All Rights Reserved

It’s still a buzz industry even after all these years. Usually, with Internet marketing, someone comes up with a good idea that quickly gets abused and run into the ground. After a short burn, it dies off like a supernova. However, article distribution has held its own because of several factors, not the least of which is its ability to generate links.

As a copywriter, I produce many articles each month for clients that help them achieve several online marketing goals, including building link popularity. But, lately, questions about the quality of the links from article sites have come up.

I have my own opinions, which I’ll get to in a moment, but I also wanted to check with some well-known and trusted industry sources, so I sent out a couple of emails to a few friends. Below are their responses to the questions:

Are links from article directories still worth having or have they lost their impact? In essence, is it still worth doing article distribution from an SEO perspective to get links from directories?

You can’t talk about article submissions without bringing up one of the oldest and most respected sites online: IdeaMarketers.com. Owner Marnie Pehrson first launched this site way back in 1998 before the Internet gave much thought to marketing through articles. As times have radically changed, Marnie has kept pace making unique and important changes to her site.

When asked the questions above, Marnie responded, “Whether it’s an article directory or any other high-traffic/well-established site, a link prominently displayed on an authoritative site is a good link. Lumping all article submission sites together is rather unfair because they are all certainly not the same.

“Many have pitiful PageRank and bury your article deep within their pages to boot. That’s why we implemented our bidding system at IdeaMarketers. You have the chance to be featured on pages that search engines give more weight to. We include anchor text links in the listings as well, which makes them all the more valuable. So, while some links from poor-quality article directory sites are most likely not worth much, links from well-established heavy hitters can still help your link popularity.”

You might be thinking, Of course an article directory site owner would say that! But, she happens to be right. There are a slew of cheap, fly-by-night article sites online that are literally here one day and gone the next. There are still more that stay active for a while, then slowly grind to a halt. When you check the last time they added any articles to the mix, you might find it was 2006. Your focus needs to be on quality, active sites. One prominent linking pro agrees.

Does link-building specialist Debra Mastaler from Alliance-Link think article distribution still has merit? “Yes, it’s still worth using the article directories as a way to accumulate inbound links. Links embedded in your content will pass link popularity, provided the directory pages they’re sitting on have been indexed.

“Mix up your anchor text and use links to your internal pages as well as your home page. Doing so helps stream link popularity and visitors to your revenue-producing product pages.”

Tips for Effective Article Distribution

I said I’d give my two cents worth, so here it is: I agree with Marnie and Debra. You can’t stereotype all article submission sites. You have to pick and choose. As I discussed in my previous article about duplicate content issues with article distribution, there are things you can do to improve your success. In addition to the three tips given here:

> > avoid article-blaster software

> > only use sites that allow HTML and

> > establish the article on your own site prior to distributing, you can also:

Choose Quality Sites - While most PageRank (PR) indicators are not accurate, they can give you a general idea of where a site stands. Choose sites with a minimum PR of 3.

Check for Updates - When is the last time a particular article site added content? They normally print the published date for each article. Flip through a few categories and make sure the site is timely.

Find Backlinks - Using sites that have lots of traffic pointed in its direction is always a good idea. After all, while SEO is a wonderful benefit of article marketing, establishing yourself as an expert and branding your company are prime perks as well. Nobody wants to place articles on distribution sites and have them sit, unused, for eternity. The entire goal is to use high-traffic sites that allow others to find and reprint your material. Aim for sites with plenty of backlinks.

Article marketing has been an exceptional way to get the word out long before the Internet burst onto the scene. When you add the ability to build link popularity to the enormous exposure that’s possible with this type of promotion, you get a highly effective method that drives traffic, positions you as an expert, reinforces your brand and allows for infinite promotion of your business. Pretty darn good deal, if you ask me!

Karon Thackston is developer of Article Marketing & Distribution, a course available exclusively at Search Engine College. Take Karon’s course today at http://www.searchenginecollege.com/article-marketing-distribution-course.shtml. Subscribe to Karon’s copywriting blog at http://www.marketingwords.com/blog.

By Karon Thackston © 2008, All Rights Reserved

Yesterday, I received an email from someone who’d purchased one of my ebooks. Her question was one I’ve been asked several times before: “How many instances of keywords within the copy are enough?” That’s like asking, “How long is a piece of string?” There isn’t one answer.

Proponents of keyword density formulas will quickly spout out a percentage: 4%, 6%, 12%. However, I wonder where they get these figures from. If you do a search in Google for any keyphrase (say [cast iron frying pan], for example), you’ll immediately see why keyword density formulas don’t add up. Either version - cast iron or cast-iron - bring the same listings on the search engine results pages (SERPs). Please note: I was looking at the source code for each page so as to include mentions in tags as well as on the page.

Cast Iron Frying Pan

Your results may be different than what I see, as everybody does not view results from the same database. But, when I type in [cast iron frying pan] (no brackets, of course), the first site that comes up is http://whatscookingamerica.net/Information/CastIronPans.htm. Total word count: about 1,611. Keyword density for [cast iron frying pan]: 0%. Keyword density for [cast iron]: 3%. Keyword density for [frying pan]: < 1%.

Next up, Ask Yahoo: http://ask.yahoo.com/20000419.html. Total word count: about 622. Keyword density for [cast iron frying pan]: < 1%. Keyword density for [cast iron]: < 1%. Keyword density for [frying pan]: < 1%.

In the #3 position is Amazon.com at http://www.amazon.com/Lodge-Logic-Pre-Seasoned-Cast-Iron-Skillet/dp/B00063RWUM. Total word count: about 2,405. Keyword density for [cast iron frying pan]: < 1%. Keyword density for [cast iron]: < 1%. Keyword density for [frying pan]: < 1%.

Mexico Cruise Vacation

Here’s another example: [Mexico cruise vacation]. At #1 we see Cruise Web, http://www.cruiseweb.com/MEXICO.HTM. Total word count: about 488. Keyword density for [Mexico cruise vacation]: < 1%. Keyword density for [Mexico cruise]: < 1%. Keyword density for [cruise vacation]: < 1%.

eCruises.com is up next with their page found at http://www.ecruises.com/. Total word count: about 238. Keyword density for [Mexico cruise vacation]: < 1%. Keyword density for [Mexico cruise]: < 1%. Keyword density for [cruise vacation]: 0%.

It goes on and on. Yes, you do find some sites that have really high keyword densities, but it is not a given that attaining a certain across-the-board keyword density will guarantee you good success. In fact, from what I’ve seen, keyword density has not been a valid measure of SEO copywriting success in years. I believe it once was, but Google and other engines quickly plugged the loophole.

Does Frequency Not Count At All?

Does that mean that engines don’t give any consideration to how often keyphrases are used within the copy? No. In fact, The Official Google Blog recently did a series entitled Technologies Behind Google Ranking. In one of the posts, the author states, “The core technology in our ranking system comes from the academic field of Information Retrieval (IR). The IR community has studied search for almost 50 years. It uses statistical signals of word salience, like word frequency, to rank pages.” He continues with, “IR gave us a solid foundation, and we have built a tremendous system on top using links, page structure, and many other such innovations.”

Other Google documents make mention of the need to include key terms in your copy, so it is established that keywords in copy can play an important role. However, I do not see evidence that a standard, across-the-board “keyword density” is at play. Not to mention, forcing phrases into your page text to the point that it sounds utterly stupid makes no sense. It’s not going to help your rankings (except maybe on some sub-engines), and it will almost certainly turn off your site visitors.

So, back to the original question: “How many keyphrases are enough?” That’s a judgment call that comes with experience. Here are a few guidelines - not carved-in-stone rules - but guidelines you can consider. And no, don’t do them all every time.

Keyword Inclusion Guidelines

1) I make an effort to include keyphrase(s) in the headlines and sub-heads if at all possible.

2) Adding keyphrases about once or twice per paragraph is a good goal. I never count words or run keyword density percentages.

3) Focus on writing in natural language. Yes, you want to incorporate keywords, but not to the point that you ruin your copy. It should sound natural.

4) Read your copy out loud. If it sounds stupid or redundant to you, it will sound stupid and redundant to your site visitor.

5) If it makes sense to do so, I try to include keyphrase(s) in bold, italic, bulleted lists, or in other text that is specially formatted. If you wouldn’t bold or italicize the words or phrases to emphasize them to your visitors, however, don’t make a special exception for the engines. These are what I call Brownie point tactics. The impact won’t be significant, but every little bit helps.

Bottom line? Don’t sacrifice the quality and conversion power of your copy to chase search engine rabbits. In the end, it won’t be worth it.

How do you put enough keywords into your copy without it sounding ridiculous? By using the 11 clever techniques in Karon’s ebook Writing With Keywords. Get the 4th edition available now at http://www.writingwithkeywords.com.

Posted August 14th, 2008 in SEO Copywriting

I knew Google was working on ways to index sites created in Flash, but I didn’t realize they’d officially announced that they could now incorporate the content within Flash presentations into their database. Interesting! And, as copywriters, we need to keep this in mind for SEO purposes.  You can get full details here.

Many SEO copywriters don’t even consider applying search engine techniques to Flash because it hadn’t done any good in the past. Now we can.

And, if you have clients with Flash sites (or if your site is in Flash) you might want to suggest that the existing copy be edited (if possible) or rewritten to take advantage of the newly crawling spiders that are now visiting Flash sites.

Subscribe to Karon’s copywriting blog at http://www.marketingwords.com/blog.

I just got an email from the headquarters of Marketing Sherpa. They are moving and - to lighten their load - they are offering 30% off on their famous handbooks — but only for 72 hours. See the official announcement below.

===========================

MarketingSherpa has BIG news: we are moving to new, larger offices this month!
Our need for more space creates a special sales opportunity:

For the next 72 hours (starting at 8 am EST on 8/13 ) your readers get a 30% discount on ANY MarketingSherpa Report, Handbook or Guide. There are no order limits.

Here are a list of our hottest sellers in 2008:

- B-to-B Lead Generation Handbook
http://www.sherpastore.com/b2bhandbook08.html?1097

- 2008 Landing Page Handbook
http://www.Sherpastore.com/LandingPageHBaudit.html?1097

NOTE: You can read my review of this product for more info.

- 2009 Search Marketing Benchmark Guide
http://www.Sherpastore.com/SearchMarketingbmg09.html?1097

- 2008 The Online Advertising Handbook + Benchmarks
http://www.sherpastore.com/onlinead08.html?1097

- 2008 Email Marketing Benchmark Guide (only 12 copies left)
http://www.sherpastore.com/EmailBenchmarkGuide08-newbutton.html?1097

Posted August 11th, 2008 in Copywriting

What is the fundamental rule of copywriting? (No, it’s not a trick question.) Know thy target audience. The sole purpose of copywriting is to communicate some sort of persuasive message to those target customers you’ve gotten to know so well. This is, in my opinion, where business-to-business/corporate copywriting suffers.

The biggest error made with typical B2B copy is that it completely ignores the customer. Most frequently, B2B copy fails to acknowledge the customer whatsoever, placing the entire focus on the company. Worse yet, some copy goes so far as to speak in third person with such language as, “… as our clients, they find we do an excellent job with creating success in their businesses.”

The justification given for this type of writing is that the copy is aimed at companies rather than individuals. I beg to differ. Have you ever seen a building pick up a phone and call in an order? Have you ever seen a conference table mail payment for an invoice? A company is not made of inanimate objects like buildings and furniture. It’s a collection of people.

People receive information. People make decisions. People benefit from the products and services you sell them. So why, if people are doing the evaluating and decision making, would you want to write copy that ignores them or talks around them?

Take a look at what you’d typically find on a B2B site.

Specializing in XYZ for small and mid-size businesses, LMNOP Company understands their clients need to concentrate on other things. Clients generally need to look only to LMNOP Company to meet all of their XYZ needs, from this to that.

Contrary to popular B2B belief, it is not a sin to use the word “you” in corporate copy. Even if the person who is purchasing isn’t the ultimate end user, you can still address them and the overall needs of the organization without neglecting the reader of the copy.

Some companies are starting to come around. For instance, congrats goes out to Pitney Bowes whose copy actually does speak to human beings. But many other still lack the necessary copy to truly connect with those within a company who can make buying decisions.

What’s the old saying? People buy from those they like? Well, if relationship selling is your goal, you might want to check your website copy and other marketing materials to see if your text is enhancing or degrading the relationships you hope to build.

Want to learn how to use creativity and style in your keyword copywriting?  Get Karon’s ebook Writing With Keywords.  Simple, clever, legal tactics for writing pages that rank high and still sound natural.

I hate when I get emails like this.  This particular message was asking for a quote on SEO copywriting.  Here’s their “criteria”:

Criteria for the text:
1. Text density: 6 %
2. “Post resume” should will repeat not less than 30 times.

You gotta be kidding me, right?  I immediately emailed the man back, thanked him for the opportunity and told him I’d decline to bid.

Can you just image what a web page of about 350-500 words would sound like if it had the same phrase repeated “not less than 30 times”?  It would sound like a bunch of garbled, repetitive trash.

Copy that ranks high does not - I repeat - does NOT have to follow such “criteria.”  Copy that ranks high does not have to sound like a 10 year old wrote it.  It’s not about volume.  It’s not about how many times you can shove a keyphrase into a page.

This is what gives SEO copywriting a bad name.

Want to learn how to use creativity and style in your keyword copywriting?  Get Karon’s ebook Writing With Keywords.  Simple, clever, legal tactics for writing pages that rank high and still sound natural.

The Official Google Blog is an excellent place to get trustworthy information about the goings on of this powerhouse search engine. It’s one of the spots I regularly look to see what changes have occurred and how they affect search engine copywriting.

Recently, Google has been in search quality mode, releasing information about how they create relevant, quality listings for their users by ranking documents (i.e., web pages). Last week, they posted information that sort of rambled on about spell check, languages, etc., etc. Not extremely interesting until you get to the last two paragraphs.

Google discusses the issue of pages that have no HTML title tag and how users normally don’t click those pages. So now, the big G is going to extract page titles from text. Ben Gomes announced, “One of the bigger recent changes has been to extract titles for pages that don’t specify an HTML title — yet a title on the page is clearly right there, staring at you. To “see” that title that the author of the page intended, we analyze the HTML of the page to determine the title that the author probably meant.” My translation… they look for <H> tags and/or bold/ capitalization combos to determine a title tag. These snippet titles pulled from the page must contain the keywords a user searched for.

Let me restate so as not to cause a web-wide panic: Google is now pulling snippet page titles ONLY for those pages that do not include a title in their HTML code. From what I’ve read, this is not like Google’s practice of sometimes using the designated description tag and sometimes pulling a snippet from the page.

I’m sure no SEO copywriters are neglecting to include title tags, but - just the same - I thought I’d share this new development. :)

Subscribe to Karon’s copywriting blog today at http://www.marketingwords.com/blog. See Karon speak on SEO copywriting along with 6 other world-renowned SEO experts who cover every area of optimization. DVDs of the full two-day search engine training seminar are now available at http://www.highrankings.com/sem-video.